Frequently Asked Questions

Got questions? We’ve got answers. Check out our FAQ page for helpful info about our services, treatments, and what to expect during your visit.

Dental Checkups

How often should I actually come in for a dental checkup?

For most people, a routine dental exam and cleaning every six months is the standard recommendation. Patients with a history of gum disease, a higher cavity risk, or certain health conditions may benefit from more frequent visits. Your dentist will help you figure out the right schedule.

Are dental X-rays safe?

Our digital X-rays use significantly less radiation than traditional film X-rays, up to 90% less, while producing clearer, more detailed images. They're a safe and important part of catching issues that aren't visible during a routine visual exam.

What if I have a lot of anxiety about going to the dentist?

Dental anxiety is extremely common, and we've designed our Jacksonville office with that in mind — TVs, a massage chair, and a team that won't rush or judge you. If you let us know before your visit, we can also discuss sedation options to make the experience more comfortable.

What happens if you find a cavity during my checkup?

Most cavities are treated with a minimally invasive tooth-colored filling. Treating cavities early usually makes the procedure simpler and more affordable.

What are the signs I should come in before my next scheduled visit?

Tooth pain, bleeding gums, persistent bad breath, swelling, or increased sensitivity are all worth a call. Don't wait for your next routine dental checkup if something feels off — early attention almost always prevents a bigger problem. Book online or call (904) 736-7199.

What does a dental checkup actually include, is it just a cleaning?

A comprehensive dental exam includes a professional cleaning, a full examination of your teeth and gums, digital X-rays as needed, an oral cancer screening, and a check for early signs of gum disease. It's a full picture of your oral health, not just a polish.

Dental Emergencies

What counts as a dental emergency?

Severe tooth pain, swelling, dental infections, knocked-out or broken teeth, and uncontrolled bleeding are all dental emergencies that need prompt care. If you're in significant pain or something doesn't look right, it's better to call and let us help you decide. Don't wait it out.

Can I get seen the same day for a dental emergency?

We strive to offer same-day emergency appointments for urgent situations. Call us as early in the day as possible at (904) 736-7199, the sooner you reach us, the better the chances of getting you in quickly

My tooth got knocked out. What should I do right now?

Keep the tooth moist immediately, store it in milk or tuck it between your cheek and gum, avoid touching the root, and get to our office as fast as possible. Time is critical when it comes to saving a knocked-out tooth.

What if I don’t have insurance? Can I still be seen for an emergency?

We welcome all emergency patients in Jacksonville and beyond, regardless of insurance status. Many insurance plans do cover emergency dental visits, and we offer flexible payment options so cost doesn't stop you from getting the care you need.

What should I do about a toothache over the weekend or at night?

Rinse with warm salt water and take an over-the-counter pain reliever to manage discomfort. Call our office first thing when we open, if the pain is severe or accompanied by swelling, that's a sign of infection and should not be delayed. Waiting rarely makes a dental emergency better.

Self Lignating Braces

How are self-ligating braces different from regular braces?

Self-ligating braces use built-in clips instead of rubber bands to hold the wire in place, which reduces friction and allows for smoother, more consistent tooth movement. The result is typically less discomfort and fewer adjustment appointments compared to traditional braces.

How long does treatment take with self-ligating braces?

Most patients complete treatment in 12 to 24 months, and in many cases, the timeline is shorter than with traditional braces due to the more efficient movement. Your specific case complexity is the biggest factor, which we'll walk through at your consultation.

Do self-ligating braces require as many office visits?

One of the main advantages is that self-ligating braces self-adjust, meaning a patient typically needs about 50% fewer appointments than with traditional braces. That's a significant time-saver, especially for busy schedules.

Are self-ligating braces a good option for adults?

Yes, self-ligating braces are a good option for many adults. They are effective for treating both mild and complex alignment issues, and are often preferred because they require fewer appointments and provide a more comfortable treatment experience.

Can self-ligating braces fix serious alignment problems?

Yes, self-ligating braces can treat both mild and complex alignment issues. They are effective for correcting crowding, spacing, and bite problems, depending on the specific case.

Temporary Anchorage Devices

What are TADs, and what do they do?

Temporary Anchorage Devices are small, biocompatible mini-screws temporarily placed in the jaw to give orthodontic wires a fixed point to pull from. This allows for more precise tooth movement that isn't always possible with braces or aligners alone.

Does getting a TAD placed hurt?

No, most patients feel only mild pressure during placement because the area is numbed beforehand. Any minor discomfort afterward usually goes away within a day or two.

How long do TADs stay in, and how are they removed?

TADs typically stay in place for a few months to about a year, depending on your treatment plan. Removal is quick and straightforward once they've served their purpose — no surgery required.

Can TADs be used alongside braces or clear aligners?

Yes, TADs can be used with both braces and clear aligners. They are often added to improve results by providing extra support for precise tooth movement.

How do I know if TADs are part of my treatment plan?

Not every orthodontic patient needs TADs, but for certain cases they can significantly improve outcomes and shorten treatment time. Schedule a consultation with our Jacksonville team and we'll let you know whether TADs make sense for your situation.

SureSmile Aligners

How does SureSmile compare to Invisalign?

SureSmile uses advanced robotic technology and precise digital planning to map out tooth movements from the start, which often leads to faster and more accurate results than some clear aligner systems. Both are removable and clear, but the treatment planning behind SureSmile is very detailed.

How long does SureSmile treatment take?

Most patients see their final results within 6 to 18 months, depending on the complexity of their case. Because of the precision built into the treatment plan, many patients finish closer to the shorter end of that range. Of course, timelines will vary by complexity and wear-time.

How many hours a day do I need to wear my aligners?

For SureSmile to work as intended, aligners should be worn 20 to 22 hours per day. They come out for eating, drinking anything besides water, and cleaning — that's it. Skipping wear time is the most common reason treatment takes longer than expected.

What if I lose an aligner?

Contact us as soon as you realize it's missing. Depending on where you are in treatment, we may recommend wearing your previous set while a replacement is ordered. Don't go without something in your mouth for too long — teeth can shift quickly.

What happens when SureSmile treatment is over?

After treatment, we provide custom retainers to keep your teeth in their new positions — skipping retainers is the most common reason people see their results shift back. We'll make sure you understand exactly how to maintain your smile long-term. Ready to get started? Book a consultation at our Jacksonville office.

Veneers

What are veneers, and what problems do they fix?

Veneers are thin porcelain or composite shells bonded to the front surface of your teeth to improve their appearance. They're commonly used to address chips, cracks, staining, minor gaps, and unevenly shaped teeth — all in just a few visits.

How long do veneers last?

Porcelain veneers typically last 15 years or more with proper care, while composite veneers generally last 5 to 7 years. Because our veneers are crafted in our in-house lab, we can ensure a precise fit and color match without unnecessary delays.

Does the veneer process hurt, and is it permanent?

No, the veneer procedure is typically not painful because it is done under local anesthesia. It does involve removing a thin layer of enamel, which makes veneers a permanent, long-term treatment.

Will veneers stain over time?

Porcelain veneers are highly resistant to staining, which is one reason they're such a popular choice for cosmetic improvement. Composite veneers can pick up some discoloration over time, but regular cleanings help maintain their appearance.

How much do veneers cost in Jacksonville, and does insurance cover them?

The cost depends on how many veneers you're getting and the material used. Veneers are typically considered cosmetic, so insurance coverage is limited — but we offer flexible financing options to make the process manageable. A complimentary consultation is the best way to get a clear, personalized estimate. Book online or call (904) 736-7199.

Teeth Whitening

How is professional teeth whitening different from what I can buy at the store?

Professional whitening uses higher-concentration agents and custom application methods that deliver noticeably faster, more even results than over-the-counter kits. It's also tailored to minimize sensitivity, which is a common complaint with at-home products.

How long does a professional whitening treatment take?

Most in-office whitening sessions take about an hour, making it one of the easiest cosmetic improvements you can make to your smile. Results are immediate, and many patients see several shades of improvement in a single appointment.

Is teeth whitening safe, and will it make my teeth sensitive?

Our whitening treatments are safe and specifically formulated to help protect your enamel. Some patients experience mild, temporary sensitivity afterward. This is normal and typically fades within 24 to 48 hours.

Can whitening fix yellowing from age or deep staining from coffee and wine?

Professional-grade whitening penetrates below the surface to break up stains that over-the-counter products can't reach, including age-related yellowing and staining from coffee, tea, and red wine. Surface stains are usually easier to treat, but deep discoloration often responds well too.

How long do whitening results last, and how often can I whiten?

Results typically last six months to a year, depending on your diet and oral hygiene habits. Most patients only need one treatment per year to maintain their brightness.

Dental Implants

How long do dental implants last, and are they worth it?

With consistent oral hygiene and routine checkups, dental implants can last decades or more, making them one of the most durable tooth replacement options available. Unlike dentures, they don't slip or require adhesives, and they help preserve the jawbone that naturally deteriorates after tooth loss.

Does getting a dental implant hurt?

The procedure is performed under local anesthesia or sedation, so most patients feel little to no pain during treatment. Some mild soreness during the first few days of healing is normal and typically manageable with over-the-counter pain relievers.

How much do dental implants cost, and does insurance help?

Pricing varies depending on how many implants you need and whether additional procedures, like bone grafting, are required. Many insurance plans offer partial coverage, and we offer flexible financing options to help fit treatment into your budget.

How long does the entire implant process take from start to finish?

After implant placement, the healing and integration process typically takes a few months. This is what gives the implant its lasting strength and stability. The full timeline depends on your specific treatment plan, including whether preparatory procedures like grafting are needed.

How do I find out if I'm a candidate for dental implants in Jacksonville?

The best first step is a complimentary consultation at our Jacksonville office, where we'll evaluate your oral health, review your bone structure, and help you understand all your options. Schedule online or call us at (904) 736-7199 to get started.

Full Arch Dental Implants

What's the difference between full-arch dental implants and dentures?

Full-arch implants are permanently fixed. They don't slip, require adhesives, or need to be removed at night. They also stimulate the jawbone, which helps preserve your facial structure over time in a way that traditional dentures simply can't.

Will my full-arch implants look and feel like real teeth?

Our team custom-designs each full arch restoration to match your natural facial features, and because we have an in-house lab, we can fine-tune the fit and appearance without the delays of outsourcing. Most patients find they quickly forget their teeth aren't their originals.

Can I eat normally after full-arch implants?

Once fully healed, full-arch implants function like natural teeth — you can eat steak, crunchy vegetables, and the foods you may have been avoiding with dentures. During the initial healing period, your care team will give you specific dietary guidance.

What if my bone density is too low for full-arch implants?

Low bone density is a common concern, but it doesn't necessarily rule out treatment. Bone grafting can often rebuild enough structure to support implants, and we'll assess this during your consultation so there are no surprises down the line.

How much do full-arch dental implants cost?

The investment depends on the number of implants placed and the type of restoration. Many insurance plans provide some coverage, and we offer flexible financing options to make full-arch treatment accessible. A complimentary consultation is the best place to get accurate numbers based on your specific needs.

How do I know if full-arch implants are right for me?

If you're dealing with failing teeth, ill-fitting dentures, or significant tooth loss, full-arch implants may be a life-changing solution. We invite Jacksonville-area patients to schedule a complimentary consultation — our team will walk you through all your options honestly, with no pressure.

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